I have a large guest house with 5 bedrooms, 2 floors with 2 bathrooms, each one with 2 showers and 2 bath on the different floors, and 3 WCs. Guests are not written in advance, that thay wants to rent the whole house for 2 with all bedroms and all bathrooms, I saw just 2 people in booking, guest also not reported in advace that he needed 2 bedrooms. I agganged for the guests 2 bedrooms without any problem in the second floor. Guest from (Website hidden by Airbnb) reserved only 1 room for 2 people and dind't answer any questions from me how late guests want to come and of they need may be more rooms. It seemed that the (Website hidden by Airbnb) guest will cancel the reservation. When the guests from (Website hidden by Airbnb) arrived, I was surprised, but said that they may cancel the reservation or stay on the ground floor, and guests from aribnb on the second floor. Nobody asked me before to make a reservation for whole house and I agganded immediately with the guests of (Website hidden by Airbnb) that they cancel the reservation and leave, and my husband also took them to another place the same night. The fact that the guest from airbnb writes that the second bathroom was closed, I do not understand. The second bathroom is located on another floor, and it is possible to pass only through another bedroom. Why two people who booked at the website 1 room need a third bedroom with its own second bathroom on another floor? I can always arrange the whole house for a client, if he requests it in advance.