Cozy, calm and sunny apartment in a beautiful wooden chalet with view onto the Eiger and Wetterhorn. The chalet is situated on a sunny hillside above the centre of Grindelwald.
Konfiguracja miejsc do spania
1 łóżko typu "queen"
Zakaz organizowania imprez
Zameldowanie o dowolnej godzinie po 14:00
Wyjazd przed 10:00
Communication with Simone before check in was great, she was quite helpful. When we arrived at the house her father-in-law met us and explained about the house. The house is like the photos. We had a problem with the house heating, and when I sent a message to Simone she did not …
Odpowiedź od Simone:
I have immediately responded to the message from Thais where she stated that the heating was not working. In the beginning, I assumed that the radiators were not opened completely. I have therefore informed Thais to turn up the radiators to the maximum and informed her additionnaly, that there was an electrical heater in the cupboard which they can use. After Thais has written again, stating that it was still cold, I called my father-in-law and asked him to check what the problem was. Christian immediately looked into it and managed to repair the heating which was then working again in the evening. Nevertheless, Thais and her family decided to leave after the first night, as they were of the opinion that the heating was still not working properly. This was very much to my astonishment, as the heating was working perfectly fine and the temperature in the apartment was more than 23C.
Simone to SuperhostSuperhosts are experienced, highly rated hosts who are commited to providing great stays for guests.
Ich freue mich auf Dich!
Języki Deutsch, English
Wskaźnik aktywności: 100%
Czas odpowiedzi: w ciągu 1 dnia
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