Hello Josobelle, I am very, very sorry that you feel this way and yes the cleaners overlooked my house. But i do think that your review is a bit over the top and sorry that you did not mention that it was not clean enough the second time.
Hope your daughter is fine now but please do not blame our steps, we have been walking those steps for years and never slipped. It was a unfortunate accident.
The oven glass, I do not know when you took those photos but you were the last guest that stayed in our home and after your departure we have noticed the oven inside glass was broken.
Yet again sorry that it was not what I would have wanted to be for you but please do not make it worse than it was.