Hello Simone, I am very disappointed that you did not enjoy your stay in the flat. I am always available and looking to make the stay of my guests as nice as possibile.
In the house manual are our telefone numbers for every problem, so I really do not understand why you did not tell us of the problem. Unfortunately not all guests in the nearby flats respect the garbage collection and this can cause problems sometimes. Your booking was last minute and we did everything to make the flat ready for you, at a very very low price - you can not find anything in high season in Sardinia. I think it is not fair from you to criticize the flat without not even tell anyone of the problems and give the chance to improve the situation.