Thanks for getting in touch regarding some issues you experienced. We have already discussed your concerns in private and reached resolution but I just wanted to post here for the sake of others who may be reading your review.
1. There was a brand new bag of rubbish bags in the draw for your use, we understand you missed these following our subsequent discussions.
2. The property is on bore water, we left a large 20l filtered bottle for your use and it was still on the filter more than half full when you arrived. We also suggest guests bring their own drinking water for use during their stay and these details came to you when you confirmed your booking. Most guests for 2 night stays only go through a few litres so we thought what was left 10+ litres was sufficient for drinking for the 2 nights you stayed.
3. The driveway has been totally resurfaced recently, it is a gravel track but is totally suitable for 2wd cars. We havent had any other guests mention this since it was resurfaced several months ago. I am sorry if you had trouble.
4. The property was professionally cleaned prior to arrival, I understand you had concerns around cleaning and did send me some photos - however it is worth noting that you actually had to move the large timber bed, the couch, and the TV cabinet to find the dust you mentioned. Our cleaners do a really great job of cleaning between guests but the moving of furniture (particularity large/heavy items like couches/beds will usually reveal some dust). As for the bugs, they were not there when the cleaners left so they most likely decided to make their way inside and we were not aware.
Thanks for the feedback.