Thanks for your review, we are happy to hear you enjoyed your stay at ours, that you had a good communication with us and that you felt safe in the area.
However, we are sorry to hear you had a couple of issues with the towels.
Regarding the cigarette’s smell, you should have told us (and we highly encourage future guests to immediately report any issue or concern because the cleaning services are carried out by an external company) and we would have assisted you personally and immediately with fresh new towels or any other need.
With regards to shampoo and body gel, these are amenities that we do not provide as otherwise we wouldn’t be able to maintain an affordable rent price accessible to everyone.
We hope to have the pleasure to host you again in the future and provide you with the best comfort our premises offer.