Beautiful Cottage in Harbor Country with 12 person hot tub
Darmowe miejsce parkingowe
Zameldowanie o dowolnej godzinie po 16:00
Wyjazd przed 10:00
We had a nice time. Property is well located. Yard is low and holds water. So it is marshy and not so good for families with children who like to run around. They did spray for mosquitos and ticks which we appreciated. Owner needs to spend some time repairing cabinet fronts on ki…
While I had great interaction with the property manager and after giving this some thought I feel taken advantage of. The property is MUCH smaller than what appears in the wide angle photos of the inside of the living room and kitchen -- it is also not an open space as it appear…
Odpowiedź od Monica:
We are very sorry that you feel you’ve been taken advantage of. We have never gotten negative feedback about Harbert House not being true to the pictures. Our goal is to build a trust so we have many repeat guests, which we do for this home. We book this home solid every week/weekend well into the Fall, given the location to Lake Michigan, private beach and hot tub, our prices are very comparable to other properties in the area. So every weekend starting in May is a big weekend. I really wish you would’ve have said something while you were there as if you were that displeased with the home, I could have easily moved you to another location to your liking or addressed the situation. I looked over our messages and I didn’t see any questions about the outdoor spaces. We advertise that there are two decks, we never mention the yard as space. It is usable but given the rain we had, it does get muddy. It’s hard to make things right when we hear about them a week after check-out.
North Star Properties LLC, is a customer driven Vacation Rental Company. We are respected in the community and our philosophies are based on both honesty and integrity. As a client centered business, you will receive personal service and be backed by a reputable company. We live…
Wskaźnik aktywności: 83%
Czas odpowiedzi: w ciągu godziny
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