This apartment is in a compound of 36 flats owned & maintained by a member of the Omani Royal family. The residents themselves get together annually to purchase chairs and tables for use around the pool and on the private beach. The water pressure fluctuates and is the responsibility of the Municipality. The collapse of the bed was an accident that has been rectified. The food and water in the fridge was left as a gift by the last guests! The thing which was emptied was the deep freeze which is normally never used by guests! No previous guest has complained about the cleanliness of the apartment. The maid has been instructed to clean thoroughly and even went in on some days to tidy, wash up and make beds. The guests went out every morning leaving the air conditioners running and the lights on until reminded to switch them off. We try very hard to meet guests expectations. Because of these complaints we reluctantly agreed to a 25% discount per night. The cost per night per person was already only $30 which is a remarkable price for an apartment in such a beautiful, world class location.