I’m very flexible with guest! I have let in a guest at 9.30 am they had long fly and the room was available ! Or guest leave their luggage 8.30 am, or after check out, and pick up it 2 to 6 hs later, I try to help !! Mauricio’s case ! I had un early check in ,the day Mauricio’s check out,a day bifore I suggested him to pack and leave luggage downstairs and be free to pick up any time, knowing hi had a late fly, he plans to be back by 2 pm take shower,pack and go !! that day I had to call him and asked to move his luggage out of the room by. 12 noon, he got upset hung up!! I’m very sorry couldn’t please him !!